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Town voices frustration with National Grid

Power company rep: 'We made mistakes'

Last week, officials met with National Grid to discuss problems they faced after Winter Storm Alfred last month, where situations like the one pictured here on Muggett Hill Road were commonplace for days after the storm. (click for larger version)
November 28, 2011
CHARLTON — Town officials met with several National Grid representatives last week to discuss what went wrong when residents were forced to go days without power last month.

Almost all of Charlton was plunged into darkness in when it took an unprecedented blow from the historic Oct. 29 snowstorm, peaking at 92 percent of the town without power two days after the storm. Restoration was slow, with some residents still without electricity a week after Winter Storm Alfred hit. In early November the Board of Selectmen sent a letter to National Grid voicing their disapproval of the power company's management of the storm's aftermath, condemning them for lack of preparedness and communication with town officials.

"We made mistakes," National Grid Massachusetts President Marcy Reed told town officials at the Oct. 22 meeting, where the Board of Selectmen, town administrator, police chief and emergency response lieutenant were on hand.

For more on this story, please see tomorrow's Southbridge Evening News.

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