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Company stands by water meter upgrades


Cutler on mistakes: 'I don't believe it's a possibility'



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Tom Cutler. (click for larger version)
March 30, 2011
SOUTHBRIDGE — Despite concerns that the new water meters about to be installed could potentially result in incorrect reads, Whitewater Manager Tom Cutler is standing by them.

At a Town Council meeting Monday, March 28, a CNN report was brought up about a situation in Atlanta where once new water meters were installed, certain citizens' rates went drastically up.

Due to an improperly installed meter, a woman who normally had a water bill of $30 to $40 a month suddenly received a bill for $1,200.

"I don't believe it's a possibility," Cutler said confidently. "Our installation process is in small pieces, so it's not a huge project all at once. The software has parameters high and low that will flag uncommon usage. There's going to be a lot of eyes, hands and ears going over everything, so they will make sure that nothing happens. Ultimately, I'm going to be the one using this stuff, so it better work. I'm not going to be giving them a handshake, say, 'It's all yours,' and then head out of here. If it doesn't work, I have to answer to the town clerk, Town Council and the DPW."

For more on this story, please see tomorrow's Southbridge Evening News.

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