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Thinking growth

Moore puts stamp on Harrington

Harrington Memorial Hospital CEO Edward Moore talks about his first two years on the job during an interview in his office last week. Shawn Kelley. (click for larger version)
August 23, 2009
SOUTHBRIDGE — For CEO Edward Moore, two years at the helm of Harrington Memorial Hospital has given him a loftier perspective on Southbridge.

Literally. When he started, his office was in a former patient room all but buried on 2 North, with "blood pressure cuffs on the wall and oxygen coming out." Today, it's on the fourth floor with a decent view of the neighborhood.

Worse, the hospital's doctor recruitment office was in the basement, and Moore quickly wondered, "What does that tell them? 'We don't care about you.'" So he moved it upstairs, too.

Those changes are visual symbols of a process Moore hopes will continue — the turnaround of a century-old hospital that had developed a less-than-stellar reputation and lost $3.5 million the year he took over. Today, several departments have been significantly reconfigured (often moved entirely), much of the hospital looks a lot more inviting, and Moore said it's back in the black despite the economy.

See Tuesday's Southbridge Evening News for complete coverage of community news.

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