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Building inspector, administrator criticized


Creamer: Unanswered complaints at heart of issue



0716Creamer
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Thomas Creamer. (click for larger version)
July 15, 2012
STURBRIDGE — Building inspector David Lindberg received criticism regarding a number of issues at the July 9 Board of Selectmen meeting, most notably his alleged inability to respond to concerns from residents in a timely fashion.

Board Chairman Thomas Creamer referenced complaints from residents about possible violations on an unspecified street that were sent to Lindberg on Feb. 21. Lindberg failed to respond to the complaints over the next few months, and the frustrated residents alerted Creamer that they hadn't heard from the building department. Creamer said it wasn't until 112 days after the original complaints were sent to Lindberg that he provided a response.

"I certainly don't expect that residents should have to wait 112 days prior to receiving something from any office," said Creamer, who described customer service, a lack of responses, and a lack of overall accountability from town officials as common concerns he's seen residents raise during Meet the Selectmen events.

For more on this story, please see tomorrow's Southbridge Evening News.

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